Useful numbers

Oxfordshire County Council
Social & Community Services (for adults) and Children, Young People & Families (for children)
Contact numbers for both departments:

• Week day office hours: 0845 050 7666
• Emergency duty team (for urgent calls out of office hours): 0800 833408

Oxfordshire carers’ centres

• North & West Oxfordshire Carers' Centre: 01295 264545
• Oxford Carers’ Centre: 01865 205192
• South & Vale Carers’ Centre: 01235 510212

If you can’t find what you are looking for here, contact your local carers centres.

Other carers' organisations

• Carers UK: 020 7490 8818
• Carersline: 0808 808 7777
• Carers’ Forum Oxfordshire: 01993 706543
• Princess Royal Trust for Carers: 020 7480 7788

Citizens Advice Bureaux:

• Abingdon: 01235 521894
• Chipping Norton: 01608 641367
• Didcot: 01235 813632
• Henley: 01491 572129
• Oxford, Banbury and Bicester: 0870 2200608
• Wallingford: 01491 833118

Benefits

• Attendance Allowance (Disability Living Allowance): first claims: 0800 88 2200; queries,upgrades: 08457 123456
• Carers' Allowance: 01253 856123
• Tax Credit Helpline: 0845 300 3900                  
• Job Centre Plus: 0845 604 2757

Pension Service

• Applications: 0800 99 1234
• Ongoing claims: 0845 6060 265

Social Fund

• Community care grant, budgeting loan, funeral payments: 01908 208 600
• Winter Fuel Payments: 08459 15 15 15

Hospitals and medical

• NHS Direct:  0845 4647
• Horton Hospital, Banbury: 01295 275500
• John Radcliffe, Oxford: 01865 741166
• PALs - Patient Advice and Liaison Service provides advice and support to all users of the NHS
  Oxfordshire PCT PALS: 0800 052 6088
  

 Local agencies and organisations

• Age Concern Oxfordshire: 01235 849400
• Alzheimer’s Society Oxfordshire: 01865 876508
• Anchor Small Repairs Scheme: 01993 709788
• British Red Cross: 01235 552660
• Contact a Family (Oxfordshire): 01491 836765
• Dialability: 08456 251 251
• DISC Dementia Information Service for Carers: 0845 120 4048
• Mental Health Information Line: 01865 247788 (provided jointly by Mind and Mental Health Matters)
• Mental Health Matters: 01865 728981
• Oxfordshire Befriending Network: 01865 791781
• Oxfordshire Children's Information Service: 08452 26 26 36
• Oxfordshire Mind: 01865 511702
• Oxfordshire Women’s’ Aid: 01865 205177
• Rethink: 01865 455878
• Royal British Legion 01844 216961 (provide welfare support to service and ex-service community). 
• Samaritans: 08457 90 90 90

National organisations:

• Age Concern: 020 8765 7200
• Alzheimer’s Disease Society: 020 7306 0606
• Arthritis Care: 0808 800 4050
• Autism helpline: 0845 070 4004
• Cancer BACUP: 0808 800 1234
• Contact a Family: 0808 808 3555
• Counsel & Care (advice for older people): 0845 300 7585
• Diabetes UK: 020 7424 1000
• Disability Alliance: 020 7247 8776
• Downs’ Syndrome Association: 0845 230 0372
• Epilepsy Action: 0808 800 5050
• Help The Aged: 020 7278 1114
  • Senior Line: 0808 800 6565
• ME Association: 0870 444 1835
• Motor Neurone Disease Society: 08457 626262
• Multiple Sclerosis Society: 0808 800 8000
• National Society for Epilepsy: 01494 601400
• National Osteoporosis Society: 0845 450 0230
• Parkinson’s Disease Society: 0808 800 0303
• Royal Association for disability and Rehabilitation (RADAR): 020 7250 3222
• Royal National Institute for the Blind RNIB: 020 7388 1266
• Royal National Institute for the Deaf RNID: 0808 808 0123 
• Scope (for people with Cerebral Palsy): 0808 800 3333
• Spinal Injuries Association: 0800 9800 501
• Stroke Association: 0845 303 3100

If you can’t find what you are looking for here or need support, contact your local carers centres

 Emergency help